Summer Chang

Senior Product Designer | Complex Workflows, Design Systems, AI-Native Products

Berkeley, CAcontact@summerchang.colinkedin.com/in/summerchangsummerchang.co

Summary

Senior Product Designer with 10+ years shipping customer-facing digital products across software and enterprise platforms. Turns ambiguous, data-heavy problems into clear interaction models and working prototypes, from user research through launch. Works cross-functionally with research and engineering. Work includes native iOS, voice and agentic AI, token-based design systems, UX design, and device programs for Google, Target, and Apple.

Skills

Product design
End-to-end product design, UX design, complex workflows, human-AI interaction, user research, usability surveys, qualitative interviews, remote testing, information architecture, interaction design, rapid prototyping, systems thinking
Design systems
Design systems, tokens, variables, components, states, scalable patterns, light/dark modes, responsive breakpoints, visual QA, accessibility, WCAG, engineering handoff
Tools
Figma, Figma Make, Adobe Creative Cloud, Cursor, Claude Code, Gemini, AI Studio, SwiftUI, Xcode, React, HTML/CSS, Vercel, Supabase, AWS

Selected work

Oakling: Family Activity and Coordination App | 2026 · Native SwiftUI iOS · App Store

  • A parent-facing iOS app that helps families find and coordinate local activities. The product idea came from volunteering with Berkeley Parents Network (~60,000 parents).
  • Designed, built, and shipped the App Store release across four Bay Area cities: 500+ curated activities, weekly updates, and child-data minimization as a core constraint.

Bookee: Voice AI Booking Agent | 2026 · Open source

  • A voice-first AI agent that books appointments through conversation instead of forms. Defined the workflow: intents, AI/human boundaries, escalation, calendar booking, and the interface customers hear and see.
  • Raised qualified lead rate from 33% to 100%, cut intake from 18 hours to 5, and reduced infrastructure cost 60%.

Alacrity Insurance: Design System | 2025 · Enterprise insurance · Figma

  • The shared UI system for an enterprise insurance product. Audited a work-in-progress library and rebuilt it around tokens, components, states, icons, light/dark modes, and desktop/mobile breakpoints.
  • Worked cross-functionally with engineering to reconcile product screens for handoff and cut design-to-development time about 40%.

MINA: Agentic Research Assistant | 2025 · You.com Agentic Hackathon · 1st Place

  • A data-heavy research tool that ranks startups by momentum. It pulls funding, team-growth, and product-launch signals into one dashboard so users can compare companies without stitching sources by hand.
  • When the original API assumption failed, reworked the product architecture mid-build and still shipped the working prototype.

Multi-Device Design Language | Google via Speck Design · 2015-2016 · $1M+ program

  • A shared design language for four connected Google devices so hardware, lights, and interaction felt like one product family. Defined form factors, design attributes, and status-light behavior.
  • After a 10-month research and design program, delivered the style guide and factory-ready specifications used in production.

Experience

Senior Product Designer

Jan 2017 - Present

Summer Chang Design · Berkeley / San Francisco, CA

  • Independent practice covering client work and self-directed products across software and physical goods: enterprise, AI, healthcare, commerce, consumer apps, and devices.
  • Designed, coded, and launched four customer-facing iOS products through App Store review: Oakling, Carvd, FurPass, and NFCtree.
  • Build and maintain Figma systems (components, variables, shared patterns) and hand finished specs to engineering.
  • Prototype in Figma Make, Gemini, AI Studio, and Claude; write system instructions, test model behavior, and turn concepts into working prototypes.

Client Product Design

2017 - 2025

Selected client work

  • Led product design, user research (usability surveys, qualitative interviews, and remote testing), and UX strategy for paying clients in enterprise, AI, healthcare, commerce, and events.
  • Mr. Green Bubble: redesigned multi-location ordering and menu architecture for a bubble-tea retailer so staff and customers used one structure; cut ordering errors about 85%, drove about 16% revenue growth in one month, and scaled from 4 to 7+ locations.
  • B2B event platform: designed the product used to run events of up to about 600 attendees; work associated with about 300% revenue growth for the event business.
  • Reflexion: created the brand identity and design-system foundation for a medical startup website and product, applying WCAG accessibility and clarity for cancer-patient audiences.
  • Gamma and Luma AI: paid brand partnerships with clients and product teams to evaluate new AI features and workflows.
  • Selected clients: Alacrity, ReKeepit, June Care, TCA, and MakeData.ai.

Product and Industrial Designer

2017 - 2025

Bill Burns Design, Cosmo Lab, Target

  • Bill Burns Design: developed games, toys, and backpacks for Target, Hape, and Bentgo, including a top-selling Amazon backpack.
  • Target Corporation, Entrepreneurs-in-Residence: used usability surveys, qualitative interviews, remote testing, and WCAG-informed web prototypes to validate product-market fit for the new-mothers segment before investment.
  • Cosmo Lab: prototyped physical and digital concepts for Fuseproject, Amazon Lab126, and Microsoft.

Industrial Designer

Jul 2015 - Dec 2016

Speck Design · Palo Alto, CA

  • Cross-functional work with research, engineering, and client stakeholders on R&D programs for Google, Ford, Target, and Apple: research, concept development, full-scale prototyping, CAD, presentations, and production specifications.

Industrial Design Intern

Aug 2013 - Feb 2014

OmieLife

  • Co-developed OmieBox from concept through manufacturing in China; Kickstarter raised $130K+ from 2,000+ backers.

Education

  • MFA, Industrial Design2011 - 2015
    Academy of Art University
  • BA, Information Management2005 - 2009
    Da Yeh University

Certifications

  • Google AI Professional Certificate, 2026
  • Anthropic AI Fluency Certificate, 2026
  • Advanced Figma Training, 2023
  • Google UX Design Certificate, 2022

Awards

  • 1st Place, You.com Agentic Hackathon: MINA, among 400+ developers, 2025
  • 2nd Place, Chroma Awards Hackathon: 2025
  • Silver, Spark Award: International Design Competition
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